Our mission is to connect businesses and the public, getting everyone involved in a productive & rewarding society. When you use Crowdholding, you trust us with some of your data. We are happy to be as transparent and clear as possible with how that data is used.
Data We Collect
1.1 Data From Others
To create an account or sign-in on CrowdHolding you need to log in with one of the Identity Providers we work with. At the time of writing those are the social giants Facebook and Google. The information we get from those 3rd parties about you includes your full name, short name, unique social identifier, profile picture, age or age range, and email address.
1.2 Data You Provide To Us
You have choices about the information on your account, such as your profile visibility, location, timezone, short biography, professional skills. Additionally you may choose to provide your Ethereum wallet address, links to social media profiles belonging to you, and personal website.
Posting and Uploading
We collect personal data from you when you provide, post or upload it to our Website, such as when you fill out forms (e.g. to submit a project) or post comments.
1.3 Website Use
We log usage data when you visit or otherwise use our Website, such as when you view or click content (e.g. view projects, browse newsfeed, etc). We use log-ins, cookies, device information, and internet protocol ("IP") addresses to identify you and log your use.
2. How We Use Your Data
2.1 To Provide Our Services
We use your information to deliver our services, like bringing Startups and Crowdholders closer together, automatically paying out bounties, protecting our users from harmful content (e.g. spam or abuse).
2.2 Maintain And Improve Our Services
We also use your information to ensure our services are used as intended, such as reviewing activity information collected before a problem started. And we use your information, such as cookies, to analyze how people interact with our Website.
2.3 Provide Personalized Content
We use the information we have to personalize features and content (e.g. account notifications) based on your activity on our Website.
2.4 Communicate With You
We use information we collect, like your email address, to interact with you directly. For example, we may send you a notification to let you know about upcoming changes or improvements to our services.
3. How We Share Information
3.1 Our Services
Your account information is by default fully visible to all users of our services. This includes, in addition to your basic profile, any earned rewards, website activity and created projects. Subject to your settings, it is possible to restrict your account's visibility.
Upvotes and Comments
Our services allow viewing information relating to upvotes and comments to both registered and guest users.
3.2 External Processing
We delegate some of the personal data processing to trusted businesses. Before doing so, we make sure they have the appropriate technical and organizational measures in place and are, therefore, GDPR-compliant.
3.3 Legal Compliance
We will share personal information outside of CrowdHolding if we have a good-faith belief that access, use, preservation, or disclosure of the information is necessary to: meet any applicable law, enforce our Terms of Service, prevent fraud or security issues.
4. How You Can Exercise Your GDPR Rights
4.1 Access Personal Information
You can view the information that we store about your activity on our Website in Privacy&Data -> Access Info. Moreover, you can view all your account-related information in Account.
4.2 Update Personal Information
For your convenience, you can easily update your information to keep it accurate from several places, like your Account
4.3 Delete Personal Data
You can request to have all of the personal information we store on you deleted at any time. To do so, visit Privacy&Data -> Delete Account and Info.
4.4 Download Personal Data
You can export a copy of all the data we store on you by navigating to Privacy&Data -> Download Info and pressing the 'Download' button.
5. Other Important Information
5.1 Legal Basis For Data Processing
We will only collect and process personal data about you where we have lawful basis. Lawful basis include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you (e.g. to deliver the CrowdHolding Services you have requested)) and "legitimate interests". Where we rely on your consent to process personal data, you have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object. If you have any questions about the lawful basis upon which we collect and use your personal data, please contact our Data Protection Officer here.
5.2 Data Retention
We store data until it is no longer necessary to provide our services, meet our legal obligations, or until your account is deleted. When you delete your account, we delete things you have posted, such as comments or publicly-accessible information. You will not be able to recover that information later.
5.3 Further Questions
In case you have any further questions, you could get in touch with our DPO.